RAMADHANTY, D. A.; PUTRI, M. U.; ASBARI, M. The Influence of Total Quality Management on Organizational Performance on Bank Services. Journal of Information Systems and Management (JISMA), [S. l.], v. 2, n. 1, p. 15–20, 2022. DOI: 10.4444/jisma.v2i1.237. Disponível em: https://jisma.org/index.php/jisma/article/view/237. Acesso em: 29 dec. 2025.