MERICI, E. A.; HERMAWAN, D. . Penerapan Sistem Manajemen Mutu ISO 9001:2015 dalam Mendukung dan Menunjang Pemasaran terhadap Perhotelan: Narative Literature Review . Journal of Information Systems and Management (JISMA), [S. l.], v. 3, n. 6, p. 10–17, 2024. DOI: 10.4444/jisma.v3i6.418. Disponível em: https://jisma.org/index.php/jisma/article/view/418. Acesso em: 1 jan. 2026.