https://jisma.org/index.php/jisma <p style="text-align: justify;">Journal of Information Systems and Management (JISMA) <strong>online ISSN 2829-6591 </strong>is a scientific journal in the scope of Information Systems and publishes 6 series within a year. The submitted manuscript is first reviewed by an editor. It will be evaluated, whether it is suitable for Journal of Information Systems and Management (JISMA) focus and scope or has a major methodological flaw and similarity score by using Turnitin. The manuscript will be sent to at least two anonymous reviewers (Double Blind Review). Reviewers' comments are then sent to the corresponding author for necessary actions and responses.</p> <p style="text-align: justify;">The suggested decision will be evaluated in an editorial board meeting. Afterward, the editor will send the final decision to the corresponding author.</p> AGUSPATI RESEARCH INSTITUTA en-US Journal of Information Systems and Management (JISMA) 2829-6591 https://jisma.org/index.php/jisma/article/view/1238 <p>Digital transformation has become a critical pathway for strengthening financial management practices among micro, small, and medium enterprises (MSMEs), particularly in developing economies. Despite increasing access to digital financial technologies, empirical evidence indicates that many MSMEs adopt these tools in a fragmented and non-strategic manner. This study aims to explore how MSME actors experience digital transformation in financial management, identify the practical changes arising from the use of digital financial tools, and examine the barriers and enabling factors shaping this transformation. Employing a qualitative research design, this study draws on in-depth interviews, non-participant observations, and document analysis involving 24 MSME owners and managers across micro, small, and medium enterprises in Banten Province, Indonesia. Thematic analysis reveals that digital transformation among MSMEs unfolds incrementally, beginning with basic tools such as digital payments and mobile banking, largely driven by customer demand rather than strategic intent. While digital tools improve transaction recording accuracy, financial transparency, and operational efficiency, their utilization remains predominantly operational, with limited progression toward analytical or strategic financial management. Key challenges include inadequate digital and financial literacy, trust concerns related to data security, cost constraints, infrastructural limitations, and entrenched traditional practices. The findings underscore that digital transformation in MSME financial management is a socio-technical process shaped by interactions between technology, managerial capabilities, and institutional context. This study contributes to the literature by providing rich qualitative insights from an underexplored regional context and offers practical and policy-relevant implications for fostering inclusive, context-sensitive digital transformation among MSMEs.</p> Sukriyah Sukriyah Bambang Suhartono Firdaus Putra Nelson Silitonga Gusli Chidir Copyright (c) 2026 Sukriyah Sukriyah, Bambang Suhartono, Firdaus Putra, Nelson Silitonga, Gusli Chidir https://creativecommons.org/licenses/by-nc-sa/4.0 2026-01-06 2026-01-06 5 1 1 14 10.4444/jisma.v5i1.1238 https://jisma.org/index.php/jisma/article/view/1241 <p><em>Environmental concerns and the urgent need for sustainable development have driven technology companies to adopt green computing practices. This qualitative study explores the motivations, barriers, and strategies employed by technology companies in implementing sustainable information technology (IT) practices. Through semi-structured interviews with 22 sustainability managers, IT directors, and environmental officers from multinational tech companies, we identified key themes including renewable energy adoption, electronic waste management, energy efficiency optimization, and stakeholder engagement. The findings reveal that while companies recognize the business case for sustainability, implementation challenges persist, particularly regarding supply chain complexity, technological constraints, and financial investment requirements (Jafari et al., 2024). Our study contributes valuable insights into how tech companies navigate the transition to green computing, offering practical recommendations for practitioners and policymakers. The research emphasizes the critical importance of integrated sustainability strategies, organizational commitment, and collaborative ecosystem approaches in achieving meaningful environmental outcomes in the technology sector.</em></p> Multi Nadeak Adi Widodo Manorang Sihotang Copyright (c) 2026 Multi Nadeak, Adi Widodo, Manorang Sihotang https://creativecommons.org/licenses/by-nc-sa/4.0 2026-01-24 2026-01-24 5 1 15 23 10.4444/jisma.v5i1.1241 https://jisma.org/index.php/jisma/article/view/1243 <p>Perkembangan teknologi digital telah mendorong sektor perbankan untuk menyediakan layanan yang lebih praktis dan efisien, salah satunya melalui aplikasi myBCA. Pengkajian ini bermaksud guna meneliti tingkat kepuasan pengguna terhadap aplikasi myBCA menerapkan metode <em>End-User Computing Satisfaction</em> (EUCS), yang terdiri dari lima dimensi: <em>Content, Accuracy, Format, Ease of Use,</em> dan <em>Timeliness</em>. Pengkajian ini menerapkan pendekatan kuantitatif deskriptif memakai metode survei dari kuesioner yang dibagikan kepada 100 responden pengguna aplikasi myBCA. Data dianalisis dengan bantuan SPSS menerapkan uji validitas, reliabilitas, statistik deskriptif, regresi linear berganda, juga uji hipotesis. Perolehan dari pengkajian menerangkan yakni seluruh item kuesioner dinyatakan valid dan reliabel. Dimensi <em>Ease of Use</em> mendapatkan urutan angka teratas dengan predikat “puas”, disusul oleh dimensi <em>Content, Timeliness, Format,</em> dan <em>Accuracy</em>. Berdasarkan uji bersama (uji f), kelima dimensi EUCS berdampak substansial mengenai kepuasan pengguna. Temuan ini menunjukkan bahwa aplikasi myBCA telah mampu memenuhi kebutuhan dan ekspektasi pengguna, khususnya tentang kemudahan penggunaan dan kemampuan layanan. Penelitian ini diharapkan mampu menjadi pertimbangan untuk pengembang aplikasi dalam meningkatkan kualitas layanan digital perbankan.</p> Yusriel Arief Ferdiyanto Syarifah Risyani Copyright (c) 2026 Yusriel Arief Ferdiyanto, Syarifah Risyani https://creativecommons.org/licenses/by-nc-sa/4.0 2026-02-05 2026-02-05 5 1 24 35 10.4444/jisma.v5i1.1243